FAQs


Where do we deliver our framed photography artworks? 

We deliver your wall art everywhere in Hong Kong, and ship worldwide case by case upon request: contact@bambooscenes.com

 

How long does it take for my photo art piece to be delivered? 

From the moment of ordering, you will receive your exclusive art piece within 12 working days.

 

What is a Limited Size Edition? 

A size edition is a limited run of a specific photograph. For example, an edition of 30 Large size prints means that only 30 examples of that work will be printed – ever. If you own edition 3/30 then you own the third editioned piece of that print run. Once an edition is closed, no further prints will be made of it at that size. All Bamboo Scenes photographs have 3 Limited Size editions; Classic (40-50 Editions), Large (30 Editions), Epic (20 Editions) - and will never exceed these numbers.

 

How do I know my wall art piece is authentic?

Every piece comes with a Bamboo Scenes certificate, including the signature of the Artist, the Edition Number, the Title of the piece and a Bamboo Scenes Embossed Stamp.



What is your Return Policy? 

Bamboo Scenes does not accept returns, as all our art pieces are numbered limited editions crafted with care. Prints and/or Framed Prints damaged in transit may be exchanged on a case by case basis. Please email us as soon as you receive the damaged piece at contact@bambooscenes.com.

 

How are the Fine Art Photo Prints made?

All photographs are printed by a professional fine art photo printer. 
Our Fine Art Photography Paper Prints are printed on Hahnemühle Photo Rag Bright White 100% Cotton 310gsm, and come in three sizes: Classic, Large and Epic. All exact dimensions per print are giving in the web shop.
Our Matte Aluminium Photography Panels are directly printed by UV inkjet on Aluminium Composite Panel (ACP) and include a hanging system on the back.

 

How are the Art Frames made?

All art frames are custom-made by a professional framer and come with a 2cm Wooden Art Frame, Acrylic cover, White Mat Border of 5-7cm and an Acid Free Foam Board. The incremental dimensions of the pieces including frame are: Classic (+13x13cm) / Large (+17x17cm) / Epic (+17x17cm). The frame options are Black Wood, White Wood and Light Wood.

 

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